Element Dallas Fort Worth Airport North
3550 Highway 635, Irving, TX, 75063, United States
4.5/5 (317 reviews)
Discover Extended Stay Reimagined at this Dallas Airport hotel.
Element Dallas Fort Worth Airport North is located just a few miles from DFW Airport and midway between Dallas and Fort Worth. Discover whole living at our hotel near DFW, with healthful breakfast, bikes to borrow, and more.
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Hear from our guests about their stay from 317 verified guest reviews
91%of our guests
recommend this hotel
I stayed at this hotel because it was part of the SPG hotels and I was curious to see what an Element hotel would be like compared to the other SPG properties. I was in town for a convention at the Irving Convention Center and was only in town one night so I figured I would try it out even though it’s a SPG Category 2 hotel.
As I parked the car and noticed the outside of the hotel it was clean, well maintained and looked very inviting. We were off to a good start. As I attempted to check in (1:30pm) the front desk staff took my ID and credit card and told me that rooms were not ready and that I should come back later. I asked if I could check my luggage and he taped a note to it (no claim checks) and said it would be stored in the back. I asked if my Platinum number was on file to which he replied – Yeah, it’s there. That snapped me back to reality that I was not at an upscale SPG property. He didn’t even have a name tag on but was dressed similar to other hotel staff. He had no clue about the SPG rewards program – amenity, late check out, etc…
I left the hotel to grab lunch and returned close to 3pm and the room wasn’t ready but the (different) front desk person called housekeeping and in a few minutes was able to check me into my room. I had an executive room and it was well maintained also. Sometimes eco-friendly hotels can start looking worn immediately because they aren’t maintained. So far everything looked clean and fresh. The eco-friendly table was starting to show some dings but nothing major. I have a feeling this furniture will need replacing quickly and as long as they do that this will continue to be a comfortable hotel. I couldn't get the temperature to go below 72 degrees which I felt was a "eco friendly" feature of the hotel. Just FYI for those who like it very cold in their rooms.
A few hours after check-in I received a call from the manager on duty to check and see how my stay was going. I discussed my check in experience and she listened and apologized that I didn’t have a great experience. She explained that the hotel was sold out the previous night so that is why it took a little longer to get all rooms ready for that day which was also a sell out and that the staff should have been friendlier and offered an explanation. As far as the SPG rewards program she offered to comp the water I bought in the hotel market and offered me some bonus points as a gesture of goodwill.
Even though I had a not-so-great check-in experience, I am still giving this hotel 5 stars (compared to other similar eco-friendly hotels) because it’s well maintained and the manager genuinely wanted to address any concerns with her staff. When I went down to the lobby that evening and the next morning there were 3 staff people cleaning floors, dusting and cleaning all the fixtures in the large lobby. That impressed me. This hotel would be perfect for families or even businessmen on a tight corporate budget.
Element Dallas Fort Worth Airport North hotel is located at 3550 Hwy 635 by DFW Airport.
- Across the Street Bar
- American Airlines Center
- Club Dada
- Daddy Jack's Wood Grill
- Dallas Museum of Art
- Dallas/Fort Worth International Airport
- LEGOLAND® Discovery Center
- Morton H. Meyerson Symphony Center
- Plaza of the Americas
- Six Flags Over Texas
- Southfork Ranch
- Stonebriar Centre
- West End Marketplace
How To Get Here
Live well and eat well with complimentary breakfast and evening receptions
Energize your morning, unwind in the evenings, or choose a meal to make in your room any time of day.
- Rise: Breakfast bar
- Relax: Evening reception
- Restore: Gourmet pantry
Hours Of Operation
Gather in our Dallas event space
Come together and plan an event or meeting at Element Dallas Fort Worth Airport North Hotel.
- 1,590 square feet of space
- Complimentary WiFi
- 50" TV with A/V hook-up